Bad Service

I submitted a query (LE***) via email to Clientele on 30th December'2015. Knowing that there are public holidays I did not expect a reply immediately. Today is the 11th January 2016 still no acknowledgement from Clientele Legal department, even after receiving a mail saying the query will be send to a supervisor in the Legal department. <div><br></div><div><em>(Supplier name changed from Clientele Life to Clientele Legal by Hellopeter.com)</em></div>