1 reviews | Active since Aug 2018
Bad service
After having problems with mc Donald then I called their legal department and spoke to some guy he said he is a attorney we spoke for minutes over the phone then when I was done he told me that he has been struggling to hear me but he heard me, so I should just keep on pushing mc Donald until they help me. is this what I pay each and every month for someone to tell me that I should keep on fighting mc Donald on my own?
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Thank you for speaking to us today.
Please be advised that your Legal Policy is currently within the Waiting Period and you are therefore entitled to telephonic advice. The advice provided to you earlier was reiterated and we have agreed on the way forward.
We will also proceed to investigate the relevant calls as addressed with you during our discussion of today and ensure that feedback is provided thereafter.
Please do not hesitate to contact us on *** or email us at *** should you need anything further.
Kind regards
Karshan Dehal
Legal Advisor
Clientèle Legal
Thank you for speaking to us today.
Please be advised that your Legal Policy is currently within the Waiting Period and you are therefore entitled to telephonic advice. The advice provided to you earlier was reiterated and we have agreed on the way forward.
We will also proceed to investigate the relevant calls as addressed with you during our discussion of today and ensure that feedback is provided thereafter.
Please do not hesitate to contact us on *** or email us at *** should you need anything further.
Kind regards
Karshan Dehal
Legal Advisor
Clientèle Legal