Bad service

For almost two weeks now my family is without electricity, *******ly disconnected by those who are above the law.

Clientele legal was my pride and my only hope to help me resolve the issue, but I was met with poor and heart-breaking service. All along I thought I had legal representation but unfortunately, I was sold a lie.

This is the 3rd time this happens to me every time I seek help I get referred to other places or get told am not covered.

Now I am only covered for a legal email that was sent to the managing agent to reconnect my electricity or face an urgent court interdict, but nah that was only a threat from clientele legal.

On the other side am being told if the managing agent does not respond clientele cannot take the matter further, I will have to get my own personal lawyer to take the matter to court.

This is how vulnerable we who cannot afford are, we are sold things that do not exist. When you get fed up, they know u will cancel the policy but your money will never come back.

How is this working for us if this is the treatment we get for our hard-earned little money?

I guess its life