1 reviews | Active since Feb 2017
Bad Service
Hi Clientele
Please call me urgently, your Call Centre is not helping at all. Its very sad to be debited every month but not get a simply assistance when you need one. Very disappointed in your company.
Regards
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for bringing this matter to our attention.
We contacted you on 5 February 2018 for more information and you advised that you did not receive feedback from our legal department. We then contacted you on 6 February 2018 and the call was transferred to our Legal Department for further assistance.
You stated that the complaint is still outstanding and the Legal Department will be in contact with you shortly.
Your sincerely,
Benita Steyn
Clientele Legal
Thank you for bringing this matter to our attention.
We contacted you on 5 February 2018 for more information and you advised that you did not receive feedback from our legal department. We then contacted you on 6 February 2018 and the call was transferred to our Legal Department for further assistance.
You stated that the complaint is still outstanding and the Legal Department will be in contact with you shortly.
Your sincerely,
Benita Steyn
Clientele Legal
Dear Mr Mankge,
Thank you for bringing this matter to our attention.
We confirm that we contacted you on the 6th of February 2018 to obtain your instructions and provided you with an update on your matter again on 12 February 2018. We will also ensure to keep you updated on further developments.
Please contact us directly on *** or email us at *** should you need anything further.
Kind regards,
Wisdom Chauke
Senior Legal Advisor (2IC)
Dear Mr Mankge,
Thank you for bringing this matter to our attention.
We confirm that we contacted you on the 6th of February 2018 to obtain your instructions and provided you with an update on your matter again on 12 February 2018. We will also ensure to keep you updated on further developments.
Please contact us directly on *** or email us at *** should you need anything further.
Kind regards,
Wisdom Chauke
Senior Legal Advisor (2IC)
Dear Mr Mankge,
Thank you for bringing this matter to our attention.
We confirm that our office contacted you on the 6th of February 2018 to obtain your instructions, we provided you with an update on your matter again on 12th February 2018 as well as 23rd of February 2017. We will also ensure to keep you updated on further developments.
Please contact us directly on *** or email us at *** should you need anything further.
Kind regards
Wisdom Chauke
Senior Legal Advisor (2IC)
Dear Mr Mankge,
Thank you for bringing this matter to our attention.
We confirm that our office contacted you on the 6th of February 2018 to obtain your instructions, we provided you with an update on your matter again on 12th February 2018 as well as 23rd of February 2017. We will also ensure to keep you updated on further developments.
Please contact us directly on *** or email us at *** should you need anything further.
Kind regards
Wisdom Chauke
Senior Legal Advisor (2IC)