bad service!!!!

I have an on going case that client appointed Philisiwe Nyathi as the lawyer to assist me, I have complained before about her lack of communication I'm not getting feedback as I'm supposed to. I spoke to the supervisor Luleka Ngodwane, who I had to wait for for on the line for about 30min as they kept on lying that she is on the meeting. I then reported the issue.

It seems the only time you'll ever the get the service you're paying for with clientele, is if you complain wait on the line for an hour just so they actually take you serious. Unfortunately I do not have that much airtime this time around.

Now again I'm supposed to be informed on the progress of the case but that is not happening again. I have called before and yesterday I spoke Sbusiso Zwane who informed that the lawyer was supposed to call me on the 18th to advise me on the progress which never happened. I asked o speak to the lawyer or the supervisor yesterday, excuses were made as usually.