XN
Xoloe N

1 reviews | Active since May 2021

02 Sept 2022, 12:45

Bad service

Clientele legal is useless. They never helped me with anything. Now I am trying to cancel the policy but they don't even respond to my emails.

0
Replies (2)
Clientele Legal
Clientele Legal's reply02 Sept 2022, 14:25
Official
Dear  Xoloe N 

We confirm receipt of the concerns raised.
      
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
      
Yours sincerely,

Shanitha Hanuman 
Clientele Legal   
 
Clientele Legal
Clientele Legal's reply02 Sept 2022, 15:01
Official
Dear Xoloe N,
 
At the outset we would like to take this opportunity to apologize for any inconvenience caused in this regard. 
 
We have since communicated that your policy has been cancelled as per your request and the cancellation process was explained accordingly 

It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. 
 
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
 
Yours sincerely,

Kyle Naidoo
Clientele Legal