qQ
quentinhume Q
1 reviews | Active since Sept 2016
03 Apr 2020, 22:48
Bad service
Had talk to 5 people today when I called and was transferred to number 6. I will not recommend using this business at all. I had to call the bank to reverse R390.00 that was EFT on the 02-04-2020.. I did explain so nice over the phone when I app**** for this service and yet when called this morning I have to hear another version. I have declined the debit order also.
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Replies (2)0
Replies (2)
Clientele Legal's replyOfficial
04 Apr 2020, 08:24Dear Quentin H
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Clientele Legal's reply04 Apr 2020, 08:24
Official
Dear Quentin H
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Clientele Legal's replyOfficial
06 Apr 2020, 11:27Dear Quentin H
Please note that the complaint lodged was received and the contents noted regarding policy debit order.
We have attempted to contact you on the 06/04/2020 on the cell phone number provided to discuss and address your complaint, unfortunately with no success.
Please can you advise us as to when we can contact you, or kindly provide us with an alternative number where we can contact you so we can further assist on the query.
Your response will be highly appreciated in this regard.
Your response will be highly appreciated in this regard.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Legal's reply06 Apr 2020, 11:27
Official
Dear Quentin H
Please note that the complaint lodged was received and the contents noted regarding policy debit order.
We have attempted to contact you on the 06/04/2020 on the cell phone number provided to discuss and address your complaint, unfortunately with no success.
Please can you advise us as to when we can contact you, or kindly provide us with an alternative number where we can contact you so we can further assist on the query.
Your response will be highly appreciated in this regard.
Your response will be highly appreciated in this regard.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist