1 reviews | Active since Jan 2017
Bad Service
<p>I've logged an incident with clientele legal mid October 2016 when i realised that i have been ****ed by people selling staff over the phone on the 07/ Oct,My Lawyer Valentia phoned me i told her all info she needed to know,it took a while and several calls for her to get back to me and i asked for another law..Somewhere in November i managed to get hold of her and she asked me to send her proof of purchase and when i was about to ask for an email address she hanged up since she was impatient with me.I phoned but with no luck several times again,then on the 2nd of DECEMBER 1 agent gave me an email address to send the proof of purchase which i did same day.No 1 called me.today 17/01/2017 i phoned for an update they couldn't get hold of Valentia my Lawyer until i asked for their manager then they put me through to her..She tried to deny that she received all the info but i had all updates from her collegues,then she phoned the other party today,then she's telling me she need more info from me like physical Address/email address but i gave her the agent cell number and landline</p> <p> </p> <p>The service i received so for after such a long time it's so disgusting especially when i see the advert on TV,,they deceive people and they have lazy,incopentent staff,am highly pregnant and i don't have that energy to run around like this whereas am paying so much every month....,It's really stressing Now she sends me sms saying she waiting for more details from me so she can write a letter of demands,,i think she's trying to get me off her site and the matter remain parked with no action..Why am i paying these ppl?for what?</p> <p>The sad part they don't update i have to be the one calling them,These people are *****,it's just bussiness to them,this is such a small matter,I'll be cancelling sometime this week ,i don't have any other interest in their products</p> <p> </p> <p>Dissapointed ****med Client</p>
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Clientele Legal
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Clientele Legal
We confirm that our offices contacted you today and the details of your claim and the attendances made thus far was discussed.
As per the agreement reached , we shall await the further information requested, and will then continue to attend to your claim accordingly.
We wish to thank you for allowing us to address your concerns and look forward to providing further assistance to you. Please call us on *** or email: *** should you have any further queries.
Regards,
Will Fritz
Clientele Legal Team Leader
We confirm that our offices contacted you today and the details of your claim and the attendances made thus far was discussed.
As per the agreement reached , we shall await the further information requested, and will then continue to attend to your claim accordingly.
We wish to thank you for allowing us to address your concerns and look forward to providing further assistance to you. Please call us on *** or email: *** should you have any further queries.
Regards,
Will Fritz
Clientele Legal Team Leader
