1 reviews | Active since Jan 2017

09 Jan 2017, 07:13

Bad service

<p>ref P ********** bad service, no feed-back since November.I will not recommend to anyone, it's my second time logging a claim with no success.Very poor service and a waste of money. Looking for another provider if this matter is not resolved by end of January 2017.</p>

0
Replies (2)
Clientele Legal
Clientele Legal's reply09 Jan 2017, 08:12
Official

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Siphesihle Rodolo

Clientele Legal

Clientele Legal
Clientele Legal's reply11 Jan 2017, 07:39
Official

Thank you for speaking to us about your matter.

As discussed, we confirm that you contacted our office on 17 November 2016 requesting legal assistance. Your allocated legal advisor sent an email to your specified email address on 29 November 2016 confirming that a letter of demand has been sent to the third party. During the discussion with the writer, you confirmed that the third party has honoured part of the agreement but further legal assistance is required.

We confirm having discussed the legal processes that needs to be followed in order for your matter to be resolved and a way forward was agreed upon.

Please do not hesitate to contact us directly for any future queries and/or concerns on *** / ***.

Regards,

Cavlyn Bemaya

Clientele Legal