AJ
Alton J
1 reviews | Active since Sept 2021
02 Sept 2021, 21:12
Bad service
The device sucks big time I had the confidence that I have a lawyer 24hours on stand by which is not the case phone the number was directed to a number that is not available I don't know anymore what is truth or lies based on my cover
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Replies (2)
Clientele Legal's replyOfficial
03 Sept 2021, 11:14Dear Alton J
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply03 Sept 2021, 11:14
Official
Dear Alton J
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's replyOfficial
06 Sept 2021, 14:36Dear Alton Jansen,
We thank you for escalating your complaint to us.
Unfortunately, we have not had the opportunity to address your concerns as we cannot get through to you telephonically.
We do understand your frustration but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
We have provided you with a detailed email on all of our contact details, however, do note that you were assisted on your claim. Should you require further assistance, kindly contact us.
We do apologise for any inconvenience caused, however at Clientele Legal, we are committed to ensuring a positive customer experience. Please contact us directly should you have any queries in the future.
Regards
K. Dehal
Clientele Legal's reply06 Sept 2021, 14:36
Official
Dear Alton Jansen,
We thank you for escalating your complaint to us.
Unfortunately, we have not had the opportunity to address your concerns as we cannot get through to you telephonically.
We do understand your frustration but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
We have provided you with a detailed email on all of our contact details, however, do note that you were assisted on your claim. Should you require further assistance, kindly contact us.
We do apologise for any inconvenience caused, however at Clientele Legal, we are committed to ensuring a positive customer experience. Please contact us directly should you have any queries in the future.
Regards
K. Dehal