TM
Thabo M
1 reviews | Active since Mar 2019
26 Apr 2023, 03:17
Bad legal services
Clientele legal is the pits. I have been trying to log a legal claim and get legal advice but still with no success. I still do not have an emergency contact number should there be anything that happens to me and its been like 8months since I started this policy. I am literally on the point where I am going to cancel my policy cause my premiums are going to waste
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Replies (2)
Clientele Legal's replyOfficial
26 Apr 2023, 11:51Dear Thabo M
We confirm receipt of the concerns raised and sincerely apologize for the inconvenience caused.
Your complaint has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Your complaint has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's reply26 Apr 2023, 11:51
Official
Dear Thabo M
We confirm receipt of the concerns raised and sincerely apologize for the inconvenience caused.
Your complaint has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Your complaint has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's replyOfficial
05 May 2023, 08:44“Dear Thabo M,
We note your concerns and thank you for allowing us the opportunity to address your complaint.
We apologize for any inconvenience caused.
We confirm that we have advised you accordingly and provided you with our full contact details for the Clientele legal department.
Should you wish to discuss further, please contact us directly.
Yours sincerely,
Carla Fick
Complaints Case Manager
Clientele Legal”
Clientele Legal”
Clientele Legal's reply05 May 2023, 08:44
Official
“Dear Thabo M,
We note your concerns and thank you for allowing us the opportunity to address your complaint.
We apologize for any inconvenience caused.
We confirm that we have advised you accordingly and provided you with our full contact details for the Clientele legal department.
Should you wish to discuss further, please contact us directly.
Yours sincerely,
Carla Fick
Complaints Case Manager
Clientele Legal”
Clientele Legal”