SEISM
Sesona Esi Isipho Samacwerha Madubedube
1 reviews | Active since Jun 2022
03 Jun 2022, 16:51
Bad customer assistance and cancel legal cover
You don't even deserve that one sticker.. I have been trying to contact you for 3 months now, imagine if I needed help urgently, I never got even a contract or a confirmation that I am covered, the last time I spoke to you was when I was being signed up I heard nothing from you, no reference number yet you are taking money out of my bank account, the nerve. I want to cancel the cover, I don't want anything to do with you.
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Replies (3)SEISM
Sesona Esi Isipho Samacwerha Madubedube's updateReviewer Update
03 Jun 2022, 16:53***, here is my email address
SEISM
Sesona Esi Isipho Samacwerha Madubedube's update03 Jun 2022, 16:53
Reviewer Update
***, here is my email address
Clientele Legal's replyOfficial
03 Jun 2022, 16:59Dear Sesona esi I
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's reply03 Jun 2022, 16:59
Official
Dear Sesona esi I
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's replyOfficial
03 Jun 2022, 18:21Dear Sesona esi I,
We confirm that we made contact with you to provide feedback regarding the concerns raised.
Kindly note that your policy has been cancelled as requested. We would like to take this opportunity to apologize for any inconvenience experienced.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life
Clientele Legal's reply03 Jun 2022, 18:21
Official
Dear Sesona esi I,
We confirm that we made contact with you to provide feedback regarding the concerns raised.
Kindly note that your policy has been cancelled as requested. We would like to take this opportunity to apologize for any inconvenience experienced.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life