MJ
Melisizwe J
1 reviews | Active since May 2015
06 Dec 2021, 19:25
Bad
I'm very disappointed about the service of clientele its been 3 months now since I've reported the matter to them and still it's not working according my understanding.I have two policies with clientele one is my funeral policy and the other is my legal policy and it was that both policies must deduct from the 27th of each month but what they are doing they deduct the one policy for this month and then the other policy the next month I'm sick and tired I want to cancel both policies please can someone help me because my bank can't stop the debt order please.
Helpful (0)
Replies (3)0
Replies (3)
Clientele Legal's replyOfficial
07 Dec 2021, 09:09Dear Melisizwe emson J
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's reply07 Dec 2021, 09:09
Official
Dear Melisizwe emson J
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
MJ
Melisizwe J's updateReviewer Update
07 Dec 2021, 19:26Good evening Lindiwe you are busy investigating they took my money again today just now before 7 and its my transport money for work please please sisi I need my money back ðŸ˜
MJ
Melisizwe J's update07 Dec 2021, 19:26
Reviewer Update
Good evening Lindiwe you are busy investigating they took my money again today just now before 7 and its my transport money for work please please sisi I need my money back ðŸ˜
Clientele Legal's replyOfficial
08 Dec 2021, 16:03Dear Melisizwe emson J Please note that the complaint lodged was received and the contents noted regarding the concerns raised. We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success. Please be informed that we will contact you again to assist you further regarding your complaint. We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance. Yours sincerely, Lindiwe MabizelaClientele Legal
Clientele Legal's reply08 Dec 2021, 16:03
Official
Dear Melisizwe emson J Please note that the complaint lodged was received and the contents noted regarding the concerns raised. We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success. Please be informed that we will contact you again to assist you further regarding your complaint. We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance. Yours sincerely, Lindiwe MabizelaClientele Legal