LM
Lydia M
1 reviews | Active since Jul 2019
11 Jul 2019, 15:29
Bad
11.07.2019 Is very sad when you need legal help and you have clientele legal at the end of the day you not getting any help all you get you get transferred to one person to the other till the call get cut off and nobody will contact you back.
Helpful (0)
Replies (2)0
Replies (2)
Clientele Legal's replyOfficial
11 Jul 2019, 15:34Dear Lydia M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Best regards,
Clientele Legal's reply11 Jul 2019, 15:34
Official
Dear Lydia M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Best regards,
Clientele Legal's replyOfficial
17 Jul 2019, 08:43Dear Lydia M” We thank you for escalating your concerns to us and allowing us the opportunity to address and resolve your complaint. We do understand your frustration but would like to ensure you that this legal plan, allows you to be rest assured, knowing that you are protected by superior legal services. As per our telephonic conversation we confirm that our organisation has Legal Advisors who are available and ready to assist you in a language of your choice, taking into consideration the nature and urgency of your matter. We do however confirm that we have discussed your matter in detail in terms of legal processes and the recourse that is available to you under the circumstances. We apologise for any inconvenience and would like to assure you that we strive to provide accurate and professional assistance to ensure that our clients’ interests are protected at all times. Please contact us on *** or email: *** should you have any further concerns. Kind Regards, Karshan Dehal Complaints Case Manager
Best regards,
Clientele Legal's reply17 Jul 2019, 08:43
Official
Dear Lydia M” We thank you for escalating your concerns to us and allowing us the opportunity to address and resolve your complaint. We do understand your frustration but would like to ensure you that this legal plan, allows you to be rest assured, knowing that you are protected by superior legal services. As per our telephonic conversation we confirm that our organisation has Legal Advisors who are available and ready to assist you in a language of your choice, taking into consideration the nature and urgency of your matter. We do however confirm that we have discussed your matter in detail in terms of legal processes and the recourse that is available to you under the circumstances. We apologise for any inconvenience and would like to assure you that we strive to provide accurate and professional assistance to ensure that our clients’ interests are protected at all times. Please contact us on *** or email: *** should you have any further concerns. Kind Regards, Karshan Dehal Complaints Case Manager
Best regards,