Avoiding To Cover Clients
<p>I am so sad and dissapointed that the clientele I trusted is failing me at my time of need.</p> <p>I was shocked to be told by their legal rep Ahtiyya Ebrahimy they do not represent clients if they might not win the case. It would have been better if they told us that before we signed up.</p> <p>They then looked for a loop hole to not represent me in gettting my hard earned R25 000 from a person who refuses to pay me. It is really sad, my first time asking for their help.</p>
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Clientele Legal
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Clientele Legal
Kindly note that we tried to contact you on a few occasions today, without success.
Upon contacting us initially you were advised that your matter was subject to assessment as per terms and conditions of your legal policy. Your matter was subsequently assessed, where after Ahtiyya Ebrahim explained our procedures and advised that we would offer limited assistance as your matter is excluded from cover.
We attempted to resolve your matter and a letter of demand was sent to the third party. As per the advice provided by the legal advisor, you should now proceed with the matter further at your own cost. Please refer in this regard to the email sent to you today, confirming the above and containing the assistance provided thus far as well as specific reasons why we were unable to cover your matter.
Please do not hesitate to contact us directly for any future queries and/or concerns on (011) ********** / Regards,
Cavlyn Bemaya
Clientele Legal
Kindly note that we tried to contact you on a few occasions today, without success.
Upon contacting us initially you were advised that your matter was subject to assessment as per terms and conditions of your legal policy. Your matter was subsequently assessed, where after Ahtiyya Ebrahim explained our procedures and advised that we would offer limited assistance as your matter is excluded from cover.
We attempted to resolve your matter and a letter of demand was sent to the third party. As per the advice provided by the legal advisor, you should now proceed with the matter further at your own cost. Please refer in this regard to the email sent to you today, confirming the above and containing the assistance provided thus far as well as specific reasons why we were unable to cover your matter.
Please do not hesitate to contact us directly for any future queries and/or concerns on (011) ********** / Regards,
Cavlyn Bemaya
Clientele Legal