1 reviews | Active since Jan 2019
@ClienteleLtd DISGUCTING SERVICE !!!!
I signed up to Clientele Legal in May/ June 2019, after the 1st premuim was deducted, I advised them via phone and mail to deduct my premium on the last day of every month but to no avail. In August, I had to resort to drastic measures to get them to pay attention to me by reversing a premium that they again took on the 25/ 25th, I still sent them a mail to advise them that I'd reversed the debit due to their refusal to action per my request via mail - they then continued to take a premium from September, even this month they have taken their premium BUT I am now advised that because of the reversed debit in August that my services have now been compromised, essentially because of their incapability to action my request - HOW IS THIS FAIR ?!?!?
I have called and written to them numerous times about this, I have spoken to Kabelo Paane on the 27 Nov, Beauty Phillips on wc 18 Nov and Matlhodi Matshopoga on 26 Nov, who all told me that they'd revert within 48 hours but to no avail, No One has ever gotten back to me. Their service or lack thereof is shocking and you still have the audacity to debit my account this month when they don't have the decency to respond to my query on my debit order issue.
Do your self a favour ... NEVER sign up to Clientele Legal @ClienteleLtd, they do not care about their clients at all, DISGUSTING company !!!! DO NOT SIGN UP TO @ClienteleLtd !!!
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Andrea Barendse
Complaints Case Manager
Clientèle Legal
Andrea Barendse
Complaints Case Manager
Clientèle Legal
