Are clientel legal attorneys even admitted

<p>I lodged a claim vs nandos and its over a week now I never got a response on how they are handling the case. I called in today after minutes of holding on the line to speak to some guy who sounded like someone from a deep sleep and all he said was that call nandos and heat what they say. Do you perhaps deal with cases based on how intense it is or you want to satisfy your customers? Of which I'm not. I lodged a complaint cause i felt I was **** to,misled,and made to sleep with hunger and no one from nandos followed that up until over a week and they took my full amount of money and your lawyers are telling me its not like I lost something. This is after the owner of nandos and head office have admitted to have grossly neglected me as a customer but clientele legal is sleeping and doing nothing about this.</p> <p> </p> <p>And you promised me a card till this year I have not received it please take us seriously </p>