1 reviews | Active since Mar 2018
Anyone reading this information must spread it to other community members about the so called BLOCK of debit orders, once you join NO ONE CAN CANCEL IT
I joined Clientele legal a couple of months ago, they debit R230 monthly as agreed. They did not send me a contract, no membership card. On 08/06/2021 I phoned them needing assistance with someone who ow me some money, a lady by the name of Nthabiseng said they cannot assist me.
I wrote them a letter saying that I'm cancelling the contract henceforth, and phoned FNB to cancel the debit order. FNB said to me they cannot cancel Clientele contract because it has been blocked, I'm not the first one they said, many FNB client with a similar issue end up switching to other banks or change their account numbers because clientele is high and mighty no one can do anything with them once you join. After I told Thabiseng that I want to cancel the policy/contract, she said to me, only her boss can do that, her boss will phone in due course, up to so far I did not received any call
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Thank you
Thank you
