1 reviews | Active since May 2016
Another call another drama with Clientele Legal
<p>So sick of there bad service. Today I could not hear the person on the other side she also struggled to get my policy from the system. I never got my membership card even 4 monthes after I joined. The person I spoke to in connection with this and my address was a mission itself. Sh wanted to send everything to my old address a a after I said I have a new one. Also clientele legal takes my money and claim they can't give me a statement as proof of address. After I need proof of address. Im so sicko this incompetence. I need 2 yards proof of address and want my membership card sent to this address. I really hate having to deal with clientele legal they are just wasting my time. </p>
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Clientele Legal
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Clientele Legal
Thank you for raising your concerns with us.
As per telephonic discussion we have confirmed that while our consultant was assisting you with updating your address the connection was not clear and as a result the street name of the new address was incorrectly spelt. Our sincere apologies for the inconvenience caused in this regard.
Your address has been amended accordingly.
For ease of reference we have emailed you a copy of your policy documents and supporting documents on the provided email address. Your Legal membership card has also been posted on the new address and it will take approximately 3-4 weeks to reach you.
We trust you find this in order and that your query has been resolved in an amicable manner, however should you wish to contact us again please do not hesitate to do so.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Thank you for raising your concerns with us.
As per telephonic discussion we have confirmed that while our consultant was assisting you with updating your address the connection was not clear and as a result the street name of the new address was incorrectly spelt. Our sincere apologies for the inconvenience caused in this regard.
Your address has been amended accordingly.
For ease of reference we have emailed you a copy of your policy documents and supporting documents on the provided email address. Your Legal membership card has also been posted on the new address and it will take approximately 3-4 weeks to reach you.
We trust you find this in order and that your query has been resolved in an amicable manner, however should you wish to contact us again please do not hesitate to do so.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Thank you. I was contacted gain today by Chanel that spoke to me and took the time and effort hit something i braught up about mentioned my concerns to her. She will get back to me again and i will speak to her further.
Thank you. I was contacted gain today by Chanel that spoke to me and took the time and effort hit something i braught up about mentioned my concerns to her. She will get back to me again and i will speak to her further.
I forgot to give positive feedback about this post. Thank you
I forgot to give positive feedback about this post. Thank you