SA
Shamima A

1 reviews | Active since May 2026

07 May 2026, 10:51

Angry Client

I have complaint with regards to my Motor Vehicle Accident that occurred in 2021 and I have not got any news. I have been paying for this policy from 2016 and I need my refund from 2016. Very Bad Service Provided.

I would like clientele to give me my premiums back from the time I took this policy. .

0
Replies (2)
Clientele Legal
Clientele Legal's reply07 May 2026, 11:08
Official
Dear Shamima A, 

We confirm receipt of the concerns raised and apologize for any inconvenience caused. 

Your query has been escalated to the relevant department for investigation and we will be in contact to assist. 

Yours sincerely, 

Clientele Legal
Clientele Legal
Clientele Legal's reply08 May 2026, 08:26
Official
Dear Shamima A, Thank you for reaching out and sharing your concerns with us. We appreciate the opportunity to address your complaint and provide a resolution that meets your needs.  We have however attempted to contact you on all available numbers, but unfortunately, we were unable to reach you, however we have sent you an email in response to your concerns raised. If you would like to discuss this matter further or have any additional questions, please feel free to reach out to us directly. Warm Regards,Ramona MoodleyComplaints Case Manager