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Trecel M
1 reviews | Active since Sept 2023
27 Nov 2023, 11:15
Angry
Clientelle legal i have been back and forth liasing with yourl with regards to my complaints from last week i have been sending emails and did not receive any replies yourls telephone line says busy i need answers fast or i will take my business else were to a more competent service provider i cannot be paying for a service were m doing all the work as i have joined clientelle with hopes of having proffesional legal help
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Replies (4)
Clientele Legal's replyOfficial
27 Nov 2023, 12:52Dear Trecel M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's reply27 Nov 2023, 12:52
Official
Dear Trecel M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's replyOfficial
28 Nov 2023, 13:14Dear Trecel M, We thank you for escalating your concerns to us and allowing us the opportunity to resolve your complaint. We note your concerns regarding our turnaround times, and apologize for any inconvenience caused. We confirm that we have advised you regarding your matter and shall proceed with attending further within the ambit of the legal policy, and will provide you with feedback in due course. Should you wish to discuss your matter further, please contact us directly. Regards, C. Fick Complaints Case Manager
Clientele Legal's reply28 Nov 2023, 13:14
Official
Dear Trecel M, We thank you for escalating your concerns to us and allowing us the opportunity to resolve your complaint. We note your concerns regarding our turnaround times, and apologize for any inconvenience caused. We confirm that we have advised you regarding your matter and shall proceed with attending further within the ambit of the legal policy, and will provide you with feedback in due course. Should you wish to discuss your matter further, please contact us directly. Regards, C. Fick Complaints Case Manager
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Trecel M's updateReviewer Update
01 Dec 2023, 07:11Clientelle legal i need someone to contact me i have been sending emails but no one is responding i have an important query and i need feedback today with regards to that i have emailed you guys with the query but no response!
TM
Trecel M's update01 Dec 2023, 07:11
Reviewer Update
Clientelle legal i need someone to contact me i have been sending emails but no one is responding i have an important query and i need feedback today with regards to that i have emailed you guys with the query but no response!
Clientele Legal's replyOfficial
01 Dec 2023, 10:18Dear Trecel M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's reply01 Dec 2023, 10:18
Official
Dear Trecel M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal