IY
Iviwe Y
1 reviews | Active since Jan 2022
31 Jan 2022, 17:17
Angry
I'm ****ed like angry they offered me a sim card that never got to me I'm paying for something I never received I called to cancel and for the refund I was told to wait 30 day wuch I did but to my surprise after 30 day they deducted another 300 this is the 4th month and I call them everytime and they give a 011 number and I call that number I would hold forever without any reply I just want my money all of it now not after 30 days
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Replies (2)
Clientele Legal's replyOfficial
31 Jan 2022, 19:20Dear Iviwe Y,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lebohang Makhakhe
Clientele Legal
Clientele Legal's reply31 Jan 2022, 19:20
Official
Dear Iviwe Y,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lebohang Makhakhe
Clientele Legal
Clientele Legal's replyOfficial
31 Jan 2022, 19:46Dear Iviwe Y,
We confirm that we made contact with you to provide feedback regarding the concerns raised.
Kindly note that your policy has been cancelled and your refund will be paid within 24-48 business hours. We would like to take this opportunity to apologize for any inconvenience experienced.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lebohang Makhakhe
Clientele Legal
Clientele Legal's reply31 Jan 2022, 19:46
Official
Dear Iviwe Y,
We confirm that we made contact with you to provide feedback regarding the concerns raised.
Kindly note that your policy has been cancelled and your refund will be paid within 24-48 business hours. We would like to take this opportunity to apologize for any inconvenience experienced.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lebohang Makhakhe
Clientele Legal