RD
RD D
1 reviews | Active since Dec 2016
17 Aug 2020, 09:38
And the prize for the most irritating company goes to......
Again! I short while back I complained about their automated cold calling methods. Was told to register on the Opt Out Database for SA, which I did. I then had a number of months of peace, then blam! they have started up again 2 -3 times a day. If I had the resources I would sue them. How they think that irritating people beyond measure will garner them business is truly beyond me. I will never ever ever deal with this company and I will make sure I tell everyone I know and all social media to stay clear of them.
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Replies (2)
Clientele Legal's replyOfficial
17 Aug 2020, 10:39Dear Dave D,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply17 Aug 2020, 10:39
Official
Dear Dave D,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's replyOfficial
17 Aug 2020, 14:25Dear Dave D,
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
We confirm that we made contact with you to provide feedback regarding the concerns raised.
Furthermore, we confirmed that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.
We have since requested for your details to be removed from our database, however the process may take up to a month for your details to be completely removed and for you to no longer receive further communication from our offices.
You have since confirmed that you did list your details on the 'Do Not Contact' list, however you continue to receive calls from our offices. Upon contacting you we confirmed that we have escalated for your concerns with the relevant management team for your details to be removed.
We however do understand your frustration and apologise for any inconvenience caused.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply17 Aug 2020, 14:25
Official
Dear Dave D,
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
We confirm that we made contact with you to provide feedback regarding the concerns raised.
Furthermore, we confirmed that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.
We have since requested for your details to be removed from our database, however the process may take up to a month for your details to be completely removed and for you to no longer receive further communication from our offices.
You have since confirmed that you did list your details on the 'Do Not Contact' list, however you continue to receive calls from our offices. Upon contacting you we confirmed that we have escalated for your concerns with the relevant management team for your details to be removed.
We however do understand your frustration and apologise for any inconvenience caused.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Judith Mboweni
Clientele Legal