1 reviews | Active since Oct 2010
Absolutely Over Clientel Legal Customer Service
I’ve lodged a case with Clientel legal for my incomplete swimming pool by service provider. It’s been over 2 months no feedback from Ntuthuko who is dealing with the case. I left serveral messages for him. He seems to ignore them.
I’m sick and tired of the pathetic service that I’ve received from this company. When I have been paying them for years. So basically if you don’t call them, clientel will not give you feedback.
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
We thank you for bringing this matter to our attention and allowing us to address your concerns with you.
As discussed we make use of a call centre model, as we service client’s from across South –Africa. Our legal advisors are required to keep you updated on the progress of your matter. To that end, we confirm that our offices has provided you with feedback as well as advised you fully of all legal processes pertaining to your matter. We would like to further assure you of our undertaking and commitment to continue to assist you with this matter as discussed, by engaging with the third party and yourself in attempt to resolve this matter.
We do understand your frustration but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
Please contact us on *** or email at *** should you have any queries in future.
Regards
Karshan Dehal
Legal Advisor
Clientèle Legal
We thank you for bringing this matter to our attention and allowing us to address your concerns with you.
As discussed we make use of a call centre model, as we service client’s from across South –Africa. Our legal advisors are required to keep you updated on the progress of your matter. To that end, we confirm that our offices has provided you with feedback as well as advised you fully of all legal processes pertaining to your matter. We would like to further assure you of our undertaking and commitment to continue to assist you with this matter as discussed, by engaging with the third party and yourself in attempt to resolve this matter.
We do understand your frustration but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
Please contact us on *** or email at *** should you have any queries in future.
Regards
Karshan Dehal
Legal Advisor
Clientèle Legal