A legal team that doesn't care

I joined clientele in 2014 after I saw an ad on TV and was impressed. I signed in and have been paying since. I called late 2*** 4 advice with regards to my problem with african bank and Way forward. I was allocated a lawyer who did not assist me in a professional manner. I was the one always calling to follow up until one day after a while since my case was opened that he has resigned and the case was handed to another lawyer. I asked to be put though to the lawyer as their system reflected that they couldn't get in touch with me.he told me they can't help under a certain clause on the contract and also advised me that the case against african bank won't have merit. The case further closed. I do not understand y should I continue with such a bad service . I recently found out that the information. I was told with regards to African bank was incorrect and I could have proceeded with the case