MS
Maryke S
1 reviews | Active since Feb 2020
15 Aug 2022, 17:22
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Legal issues with neighbors, NO HELP at all. Only words, no advise, no help absolutely pathetic. Will cancel my clientele legal service due to NO SERVICES RENDERED OR GIVEN. Save your money and get a local professional lawyer. USELESS
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Replies (2)
Clientele Legal's replyOfficial
15 Aug 2022, 19:48Dear Maryke S,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lebohang Makhakhe
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lebohang Makhakhe
Clientele Legal
Clientele Legal's reply15 Aug 2022, 19:48
Official
Dear Maryke S,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lebohang Makhakhe
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lebohang Makhakhe
Clientele Legal
Clientele Legal's replyOfficial
17 Aug 2022, 12:23“Dear Maryke S, We thank you for escalating your concerns to us and allowing us the opportunity to resolve your complaint. We understand your frustration but would like to assure you that we strive to provide you with accurate and professional assistance at all times. We confirm that we have advised you on a way forward and confirm your legal advisor will be in contact with you in due course to provide further assistance in your matter. At Clientele Legal, we are committed to ensuring a positive customer experience and wish to thank you for making the decision to continue with your Legal Policy, as we value you as a client. Should you wish to discuss your matter further, please contact us directly. Regards, Carla Fick Complaints Case Manager”
Clientele Legal's reply17 Aug 2022, 12:23
Official
“Dear Maryke S, We thank you for escalating your concerns to us and allowing us the opportunity to resolve your complaint. We understand your frustration but would like to assure you that we strive to provide you with accurate and professional assistance at all times. We confirm that we have advised you on a way forward and confirm your legal advisor will be in contact with you in due course to provide further assistance in your matter. At Clientele Legal, we are committed to ensuring a positive customer experience and wish to thank you for making the decision to continue with your Legal Policy, as we value you as a client. Should you wish to discuss your matter further, please contact us directly. Regards, Carla Fick Complaints Case Manager”