1 reviews | Active since Jan 2010
6 months and no solution
It's been almost 10 days since I responded to an email that clientele send, no reply I am really not impressed with the service I am receiving. I strongly feel your company is just a money making scheme and I want to cancel and I am taking this to every social media and complaints board. I have not received any help or service that you claim on your false advertising, after reading a review on hello-peter I must say it's true you guys really suck. My claim was submitted in March 2017 and 6 months after the fact no resolution. Re: P ********** - your claim
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Thank you for bringing this matter to our attention and allowing us to address your concerns today.
We do understand your frustration but would like to assure you that the legal advisor has endeavoured to resolve the matter amicably without the hassle of litigation and/or the time consuming court process. We would like to further assure you of our undertaking and commitment to continue to assist you with this matter. As discussed, we have been engaging with the third party and yourself on a regular basis throughout your claim, in attempt to resolve this matter.
Please note that we will assess your claim, once we are in receipt of the necessary information and provide detailed feedback with regards to cover and the way forward thereafter.
Please contact us on *** or email us at *** should you have any queries in future.
Regards,
Ahtiyya Ebrahim
Team Leader”
Thank you for bringing this matter to our attention and allowing us to address your concerns today.
We do understand your frustration but would like to assure you that the legal advisor has endeavoured to resolve the matter amicably without the hassle of litigation and/or the time consuming court process. We would like to further assure you of our undertaking and commitment to continue to assist you with this matter. As discussed, we have been engaging with the third party and yourself on a regular basis throughout your claim, in attempt to resolve this matter.
Please note that we will assess your claim, once we are in receipt of the necessary information and provide detailed feedback with regards to cover and the way forward thereafter.
Please contact us on *** or email us at *** should you have any queries in future.
Regards,
Ahtiyya Ebrahim
Team Leader”