48 hrs response tine
<p>I called in on saturday. Was given wrong advise. The police refused to assist based on the advise. Today I call in to give Morne that feedback. A lady tells me he is not available. I asked when wilk he call me back lady tells me hd has 48 hours to do that.</p> <p> </p> <p>I told her what do I do in the mean time. I can't wait that long when I have called in. I asked for any one else availblem she droped the call</p>
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely
Benita Steyn
Clientele Legal
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely
Benita Steyn
Clientele Legal
Thank you for speaking to us about your matter today.
As per our discussion, your comments have been noted and we assure you that we will investigate and address your concerns. Kindly note that your call was terminated due to a connection error and we thereafter attempted to contact you a number of times on the contact number listed on our records. We confirm that you have since advised us that the matter has been resolved and therefore no further action is needed.
We do apologise for any inconvenience caused herein, please contact us on ********** should you have any queries in this regard.
Regards,
Luleka Ngodwane
Clientele Legal
Thank you for speaking to us about your matter today.
As per our discussion, your comments have been noted and we assure you that we will investigate and address your concerns. Kindly note that your call was terminated due to a connection error and we thereafter attempted to contact you a number of times on the contact number listed on our records. We confirm that you have since advised us that the matter has been resolved and therefore no further action is needed.
We do apologise for any inconvenience caused herein, please contact us on ********** should you have any queries in this regard.
Regards,
Luleka Ngodwane
Clientele Legal
Thank you Luleka. Issue was resolved by my self when I am paying for such service. That is why I was mad. Thank you for your call and assurence of better service that will be worth what you promised me when I joined clientele
Thank you Luleka. Issue was resolved by my self when I am paying for such service. That is why I was mad. Thank you for your call and assurence of better service that will be worth what you promised me when I joined clientele