KM
Kgodiamotse M
1 reviews | Active since Aug 2021
31 Aug 2021, 18:26
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Hi,I joined clientele legal year 2018 and the agreement was good but along the way they started charging me extra money without my knowledge and I have been trying to cancel the legal plan for a long time now. When I call they just put me on hold and I can't reverse the money from my bank and I need it, am enough with them since 30 days has passed and they don't want to cancel. I need my refund?
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Replies (3)0
Replies (3)
Clientele Legal's replyOfficial
01 Sept 2021, 12:25Dear Kgodiamotse M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply01 Sept 2021, 12:25
Official
Dear Kgodiamotse M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's replyOfficial
02 Sept 2021, 13:43Dear Kgodiamotse M,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have assisted with the cancellation request and confirm that no further debits will go off from your account.
We would like to take this moment to apologize for any inconvenience caused in this regard and confirm that the refund will be processed within the next 5-10 working days.
We trust you find this in order, however should you require any further assistance in this regard, please feel free to contact us again.
Yours Sincerely,
Siphesihle Rodolo
Clientele Legal
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have assisted with the cancellation request and confirm that no further debits will go off from your account.
We would like to take this moment to apologize for any inconvenience caused in this regard and confirm that the refund will be processed within the next 5-10 working days.
We trust you find this in order, however should you require any further assistance in this regard, please feel free to contact us again.
Yours Sincerely,
Siphesihle Rodolo
Clientele Legal
Clientele Legal's reply02 Sept 2021, 13:43
Official
Dear Kgodiamotse M,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have assisted with the cancellation request and confirm that no further debits will go off from your account.
We would like to take this moment to apologize for any inconvenience caused in this regard and confirm that the refund will be processed within the next 5-10 working days.
We trust you find this in order, however should you require any further assistance in this regard, please feel free to contact us again.
Yours Sincerely,
Siphesihle Rodolo
Clientele Legal
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have assisted with the cancellation request and confirm that no further debits will go off from your account.
We would like to take this moment to apologize for any inconvenience caused in this regard and confirm that the refund will be processed within the next 5-10 working days.
We trust you find this in order, however should you require any further assistance in this regard, please feel free to contact us again.
Yours Sincerely,
Siphesihle Rodolo
Clientele Legal
KM
Kgodiamotse M's updateReviewer Update
04 Sept 2021, 23:01Thank you for helping me, already got the refund
KM
Kgodiamotse M's update04 Sept 2021, 23:01
Reviewer Update
Thank you for helping me, already got the refund