24 hour support and payments

I have just received a message from the bank saying that Clientele has debited my account today the 20/03/2015.<br> <br> When signing up for a legal policy I had an agreement that debits should be deducted on the 27th of each month! Having this premium deducted has taken food out of my families mouth firstly and has now also I now have no means of getting to work!<br> <br> This is utterly unacceptable and a Complete breach of contract.<br> <br> I have tested your supposed 24 hour service, when calling the number it advises that you called out of office hours and provides me with the correct office hours. The only time you able to speak to some 24 hours is if you select a the emergency line. <br> <br> I am ever so sorry I have decided to join Clientele Legal. I will never take any product with Clientele ever!