1 reviews | Active since Jan 2010
Zayd humiliates customer
<p> Dear Clicks</p> <p><br /> </p> <p>On Tuesday afternoon I visited your Golden Ache branch to purchase airtime and snacks. The store was quite full and the queue was long too. Finally I was helped by Zayd, and I requested R110 Vodacom airtime. He rang up my sale and handed the receipt, saying thank you, here is your Cell C airtime.</p> <p> </p> <p>I proceeded to tell him that I requested Vodacom airtime and not Cell C. He continued arguing with me for more than a minute in a loud manner trying to get the attention of the customers and staff. Then he started laughing and said, Im just joking, here is your Vodacom airtime and handed the receipt.</p> <p> </p> <p>I was so humiliated, I just walked out the shop. And that is the last time I will set foot in any of your stores again. I don't appreciate such bad service and I certainly dont know why any one would humiliate and embarass a client that that. Unless you are trying to push your customers away?</p> <p> </p> <p>I am very happy to support Dischem as I always get excellent service from the stores there. Please train Zayn on how to deal with customes. Lying to a customer and humliating them in front of other people is certainily no way to do it. </p>
