You are given cash back but Hey! The *****s will not let you use it.

If you contact Clicks customer care about a cash back query, be prepared to wait several months, make many phone calls and visit different stores, and you will be without access to your cash. Mine has run up to R 700.00 and as of today 19 Dec I am still given the run around by this useless place.

If the stories differ from day to day and from person to person, you must know that these knuckleheads don't have a clue what's going on.

The in-store customer care consultants are also at the mercy of these *****s that work at the head office.

Clicks you need to seriously review your processes and the quality of staff that you hire.