Wrong Pricing

I'm writing on behave of the unprofessional customer service I got from Nosipho the store manager at Clicks Darnfern.

I went to the shop to buy a toaster and when I got to the shelf the Kambrook Sandwich Presser 4 slice is going for R649, I took 2 of them nd the sales person told me to take another applience to qualify for 40 percent discount nd i opt for Safeway blender.

To my surprise when I got to the till the pricing is different from what is in the shelf, now the toaster is R999, I explain the different pricing to Njabulo the cashier and he went to double check and find out that it's true it's R649, which according to them it's wrong pricing. He called Sophy the Supervisor to explain the matter because I was explaining to them that as the customer the price I see is the price I pay.

Sophy called the manager by the name of Nosipho, the lady was so arrogant nd unprofessional to tell me that I need to pay the R999 or nothing, I asked her to give me the head office number so dt i lay my complain but when I called they didn't go through.

Nosipho them called the lady by the name of Mirriam Gilbert who asked her was the a pricing error? Nd she responded No, then that's where I interfered and told her not to lie to Mirriam because there was a pricing error.

Just because I told her to lie she is saying I'm bullying her nd she can even call police, I asked her to do so as I dnt bully her anyhow

She was just rude and arrogant saying I can't make u pay R650 for something which is R999.

I'm disappointed by the behavior I got at the shop nd for manager to leave me standing with an issue saying she can't sit nd explain 1 thing for 30 minutes, imagine a whole manager.

The customer service I got was a disgrace and I left the shop with no 2 sandwich press nd Blender, but disappointed by the behavior staff gave me

How can I leave my home to go and bully staff who are on duty.

Darnfern clicks please train your staff for customer service,i will continue to take this matter further because I was I customer who was humility by staff.

Regards Lucretia Mirenzheni ***