EH
Elizabeth H

1 reviews | Active since Sept 2022

04 Sept 2022, 19:01

Wrong medication dispensed

My fiance went to Clicks Pharmacy Noordheuwel on 2 Sept 2022 whereby (Assistant Pharmacist) dispensed partial prescribed chronic medication. CARZIN XL 4MG and AMLODIPINE UNIC 5MG Is what the Doctor prescribed however i received AMLODIPINE UNIC 10MG. My fiance ingested the medication on 2 and 3 September however he started to feel ill from the afternoon on the 2 September and even worse on the 3 September 2022. Me and my fiance went back to Clicks Pharmacy Noordheuwel on 3 September afterwhich we realised then that the medication he received was incorrect (AMLODIPINE UNIC 10MG) - Spoke to two phamacist assistants upon arrival at Clicks Pharmacy whereby i was advised that normally on prescribed medication the head pharmacist MUST approve / authorise the prescription needless to say that this was missing in action when i requested a copy hereof. Do note that there was NO HEAD Pharmacist on duty - Surely this is a regulatory risk? Assistant Pharmacists advised that my fiance should not continue to ingest the AMLODIPINE UNIC for a further two days as they are unsure of what the side effects will be. WE do not have a medical aid. I expect that Clicks resolve this matter and ensure that the necessary disciplinary actions are taken where needed. This type of service or the lack thereof can be life threatening to say the least... I have proof of the implications that the medication did to my health ito high blood pressure.

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Replies (1)
EH
Elizabeth H's update04 Sept 2022, 19:09
Reviewer Update
My fiance JJA Meintjes went to Clicks Pharmacy Noordheuwel on 2 Sept 2022 whereby Zonke Mgoibela (Assistant Pharmacist) dispensed partial prescribed chronic medication. CARZIN XL 4MG and AMLODIPINE UNIC 5MG Is what the Doctor prescribed however i received AMLODIPINE UNIC 10MG from Zonke Mgoibela.
JJA Meintjes ingested the medication on 2 and 3 September however he started to feel ill from the afternoon on the 2 September and even worse on the 3 September 2022.
Me and my fiance JJA Meintjes went back to Clicks Pharmacy Noordheuwel on 3 September afterwhich we realised then that the medication he received was incorrect (AMLODIPINE UNIC 10MG) - Spoke to Monde and Elizabeth upon arrival at Clicks Pharmacy whereby i was advised that normally on prescribed medication the head pharmacist MUST approve / authorise the prescription needless to say that this was missing in action when i requested a copy hereof.
Do note that there was NO HEAD Pharmacist (Lou-marie) on duty - Surely this is a regulatory risk?
Monde advised that JJA Meintjes should not continue to ingest the AMLODIPINE UNIC for a further two days as they are unsure of what the side effects will be.
WE do not have a medical aid.
I expect that Clicks resolve this matter and ensure that the necessary disciplinary actions are taken where needed.
This type of service or the lack thereof can be life threatening to say the least...
I have proof of the implications that the medication did to my health ito high blood pressure.