worst service experience ever

I went to a clicks store at boulders to buy essentials, I have received a reward to use instore. the most annoying thing is when you get into a store for help and you made to wait for almost an hour for nothing. the most annoying thing was when I had to explain to four different consultants in the store about my sms. they told me I acnt be helped because head office was closed then, which is pretty unfair for me as a customer.<br> <br> I couldn't believe when Tracy the cashier who was not even assisting me then,had to comment that I might be making up stories. worse part she was not helping me, is it because she is older than me that she had to undermine me as a customer? clearly she is in the wrong department, she is very cold and rude. answering back to me. I asked her why does she keep interrupting the cashier helping m/ she said she was not talking to me, funny she was talking about me.....we exchanged words infront of the manager but she kept moarning.....<br> <br> it is best for consultatnts to understand customer queries before deciding, because I was so badly treated by the staff at clicks. forming a groupie while I was made to explain over and over, Tracy is not BRAND AMBASSADOR !!!