MM
Mahlatse M
1 reviews | Active since Nov 2014
15 May 2018, 11:55
Worst Service Ever
Just Spoke to a "Mohammed" from Clicks club card who told me I was wasting my time trying to get my status from blue card to gold. He told me straight that it doesn't mean nothing on the status. How do you have such people working at the call center. I now really feel like an idiot
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Replies (1)MM
Mahlatse M's updateReviewer Update
17 May 2018, 14:44A pathetic reply
Good day Mahlatse,
Thank you for your email.
Please note, there is no difference in the cards when it comes to the earning of the points.
The only Gold card benefit is that you receive the magazine for free, and blue status card holders pays R12 for it.
I can confirm that a Gold card has been requested for you on the 14th May.
Kindly allow 4 - 6 weeks for delivery thereof.
Should you require any further information, please do not hesitate to contact me.
Willeen Cornelius-Dolan | Customer Service Consultant
MM
Mahlatse M's update17 May 2018, 14:44
Reviewer Update
A pathetic reply
Good day Mahlatse,
Thank you for your email.
Please note, there is no difference in the cards when it comes to the earning of the points.
The only Gold card benefit is that you receive the magazine for free, and blue status card holders pays R12 for it.
I can confirm that a Gold card has been requested for you on the 14th May.
Kindly allow 4 - 6 weeks for delivery thereof.
Should you require any further information, please do not hesitate to contact me.
Willeen Cornelius-Dolan | Customer Service Consultant