Worst service at a Clicks

<p>Every time I go to Clicks I am disappointed with their service. At every month end they have enough staff but the minimum amount of tulls functioning, now they took one of the tills away. The other day there was a lady standing in the que for quite a while whilst her baby was continuously crying and uncomfortable, only when they saw people getting aggetated they opened another till. I asked them if they could help her , instead they helped the people standing at the back of the que. Today was just the laat straw. I was waiting in the que realising that someting in the system was slow, fine, I understand technology failing, but then the person in front of me together with the person working the till was waiting for the manageress(with the long hair). Whilst waiting the worker at the till assured us we would be helped soon, he was just waiting for the 'manager'. Eventually she came towards the till, then stopped and took a small trolley with one item away from an empty till to first put it away as well as the item in it before she came to help the person in front of me. This is unacceptable as they are paid to do their job and deliver customer service as they are the ones that pay their salary. This is my opinion, but would really appreciate it is someone from top management can see for themselves.</p>