WORST, APPALLING AND HORRIBLE SERVICE

I am furious and utterly disappointed by the poor service Clicks provided for their online purchases. Almost 3 weeks ago I made an online purchase and their website they wrote that delivery will take place within 1 to 3 days. Its almost 3 weeks now and I haven't received my order. Last week monday I received an email saying that my order is dispatched and will be delivered within 1 to 3 days, and it's a week later my order hasn't been delivered. This is called lying and misleading the customer. Clicks, your service is appalling .