worse customer services

On on the 24/08/2019 I visited clicks pharmacies in Quagga Centre and the was only one guy assisting there and he was on the self-medication counter and there was no person on the prescription side, so I just follow the queue after waiting for a whole half an hour to be assisted the guy came on the prescription counter ( passisane Ngobeni something like that forgot the his name but his surname is Ngobeni) the fist thing he said was prescription counter is this side ,I asked him how can I just stand there when I can see clearly that the is no body there to assisted me , then he give me an a stupid example about the ATM, I told him you cant compare the two their totally different after I said that he give me my prescription letter and said I cant help you bye just like that , that the kind of service you get @ Clicks then I just when to Dis-chem and got the fasted service with a smile and I got my medication @ R90 less keep telling your staff to chase customer , I will only come to Clicks if Dis-chem don't have what I want it a pity cause the Clicks store in Centurion they always give me the best services or its is because they know that Dis-chem is just around the corner and the Clicks in Quagga don't care about customer because they don't have competitions , the worse experience ever