KB
Karen B

1 reviews | Active since Sept 2019

11 Nov 2019, 09:06

What a disappointment Clicks Blue Hills has become.

What a disappointment Clicks Blue Hills has become. On collection of my medicine on Friday, the pharmacy assistance was extremely rude and short with me. “Sign” was all he then said. Clicks, you staff are rude. This not to mention that I have six different profiles that I have, which I have repeatedly requested to have corrected. Still nothing!! I then collect other goodies in the shop and went to pay. First the medicine was not scanning and had to go back to the pharmacy to be corrected. Secondly, the price on the shelf and what was scan on the other product was wrong. I then went to shelf, and brought back the label and showed the cashier, I was then rudely told it’s a different product. No honey – double check the bar codes, they are the same. Clicks understand that service makes or breaks your company name. Your staff need to remember that we are shopping there, if we stop shopping at clicks, no customers, and no jobs. Please train your staff to at least smile, say please and thank you. It does not cost a thing, but makes a huge difference in the shopping experience

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