DS
DIVAN S

1 reviews | Active since Nov 2018

28 Jan 2022, 15:23

Walker Drive CLICKS Think They Are DOCTORS!!!!! USELESS!

I want to know who gives Clicks Walker Drive in Port Elizabeth permission to question a doctors script. If my mom is Bipolar and suffers from severe anxiety and so do I. We both have a RAF report of 20 pages that says in the future we will have this. It happened in 2007. Who gives them permission to question the 90 Nyxe, 120 Betapam and 60 Zopivane that we have always been on. Thats why I hate clicks. All of them. They always question everything and give u what they want because they think the DR is stupid and they studied further to say what we can and can not take to treat the illness. There is not a cure. A patient cured is a customer lost. So I believe my DR. This needs to be rectified and the pharmacists needs to know their place. They are not DRS.

My Name is Divan Steynberg and my number is ***.

Hope by Saturday, 29 January 2022 this is sorted......

The person I know about is a great guy. And always helps me with my scripts because the medical aid said I must go to CLICKS.

Take it up with the DR, or give my medication. And thank you for forgetting the PREDNISONE!!!!!!

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Replies (5)
DS
DIVAN S's update28 Jan 2022, 15:31
Reviewer Update
And my mom is on crutches and I pick up my mom and dads medication and now I have been labelled as a drug dealer by clicks........ So just remember this is only the beginning.
We all have severe insomnia and are under a lot of stress. I took my mom with me to show them its her meds. Yet is was still questioned. The script I mean.

The guy knows who he is......

I would rather take my scripts to ****ing dischem which is 10 times worst..... And put the word out to stay away from Clicks. Because I did not know DRS work there instead of qualified pharmacists.

This gentleman is even sick. And yet doesnt smile. Just gives medication and calls for next client.

A smile goes a long way. Yet they have no business etiquette.

USELESS!!!!!!
DS
DIVAN S's update28 Jan 2022, 15:33
Reviewer Update
In 10 days we lost 3 family members and 1 very close friend. So you go through that and 4 funerals and then come and talk to me. Walk a mile in my shoes before question my integrity or honestly.. Dont call me a drug dealer if I have a valid ****ing script......

I already made 2 clicks members get fired because of their nonsense....


WHO IS NEXT???????
DS
DIVAN S's update28 Jan 2022, 15:35
Reviewer Update
This is customer service. Go and learn from them..... VODACOM!!!!

Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
DS
DIVAN S's update28 Jan 2022, 15:38
Reviewer Update
*** service with works that doesnt know how to smile.
I was at clicks walker drive on friday 18 sep 2020. Getting my mothers bipolar meds. All went well till the lady at the back had to sign it off. The lady that helped me came back to the front and told me she cant give me the meds as there is a note on system saying only my mother can collect it. Ever since we have been handing in scripts there i fetched my mom and dads meds. As well as mine. Its like 18 years. She didnt want to tell me what computer said as im not allowed to look at computer. Now clicks walker drive in pe and baywest mall came with this nonsense. They are all linked. So if im in william moffat or lorraine i fetch it there no issue.but now all clicks has got a vendetta against my family. And our medical aid said we must give it in there because there wont be a co payment. When my mom phoned today they had no recollection of this. Just to show u how they lie. If they dont like u, they treat u like ****. The white guy at walker drive is not even allowed to help me coz im white. Only the other pharmacists which probably got their diploma in a lucky packet or bought online. This will definitely not end here. Clicks' rating is 2.3 out of 10 out of thousands of clicks. Why doesnt the big boss step in. Oh, i know y. Its because he is useless and Doesnt know medication or rules and regulations. A customer is always right. See u soon u *********** idiots.....
DS
DIVAN S's update28 Jan 2022, 15:58
Reviewer Update
The pharmacist phoned me and I retract my whole statement about CLICKS! Faith in CLICKS and humanity has been restored. Within moments of posting this He phoned me back. It takes a lot for someone to admit they were wrong. And I really appreciate this. I will stay with CLICKS if more people are like him..
You are forgiven and I hope I am too?

Sorry CLICKS. This battle between CLICKS and my family has been going on for a while. And I handled it completely wrong.

Sorry to all the clicks PHARMACISTS!!!! AND I MEAN ALL OF YOU!!!!!