LG
LINDY G

1 reviews | Active since Nov 2017

23 Nov 2021, 20:36

Very disappointed and disrespected

I went to clicks in Menlyn Maine on 23rd November, and as a regular clicks customer I am not really happy with the type of service I've experienced today at the pharmacy, so apparently my track record indicates that I buy too much Pain killers that contains codeine, and that classifies me as a drug addict, the pharmacist who assisted made it so aware even the customers in line could hear her, and I felt so ashamed as I kept trying to explain why I always buy them she refuses to listen, she explained and said it does not matter what I say no pharmacist will believe me, I honestly started feeling uncomfortable after she told me that I will be blocked from buying medication, making it look like I am a drug addict, I've always been a clicks customer and never have I felt so embarrassed like today, I would like for customer care to contact me it is so unacceptable for such discreet information to be said out so loud and pointing out that I have addiction, I will not be treated this way.

I want to be contacted or I will contact clicks tomorrow honestly this makes me sick to my core at first I was okay but when I arrived back at work work I felt disappointed and disrespected imagine calling customers a drug addict saying it's a medical term they use and regardless even if it is why so loudly Infront of other clients, I am so disappointed in clicks itself for the morale and ethics the staff has and yet as a pharmasict that was so disrespectful in unprofessional to disclose such information and falsely accuse me of misusing the medication after numerous attempts of trying to talk to her about why I buy it maybe if she said it in a proper and discreet manner I would not have been so upset but it's wrong absolutely just wrong to be judged and classified as a drug addict 😡😡I so upset that I want to take this to the media

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