Very bad online store/ service

I ordered 1 rollon, 1 pack of 9 toilet papers, 1 moisturiser, 1 toothpaste and face cream SEVEN DAYS ago from Clicks and it's still not delivered. I wouldn't recommend their online service/ store. No one know what's going on. Dissapointed is an understatement. I've had to buy these things at Checkers. The items are still not delievered as we speak