Unsympathetic, Rude & Uncaring - Liberty Mall (PMB)

<p>On Feb 14th at about 5.30pm I approached the dispensary counter. I live in Nelspruit, but was in PMB for business, and had run out of my chronic medication. I requested my Doctor to email me through a repeat of my medication, which i urgently needed. I produced my phone, and showed the pharmacist the scanned version of my script.</p> <p> </p> <p>She looked at it, and said "I can't issue schedule 5 medication on this". I explained my situation, and argued that there was no difference between an electronic version and a printed one, and I even offered to email her a copy, so she had it for her records. Her response "I can't help you" . When I asked to speak to a supervisor, she rep**** "I am the supervisor, and i am not helping you". She was extremely rude, totally uncooperative, and came at me a big attitude.</p> <p> </p> <p>So from there (given no choice), I went to another pharmacy, who had no problem trying to help me. They unfortunately didn't have stock of my medication, but very kindly offered to print my script, and directed me to another pharmacy. Three pharmacies later, and having to drive around a town I don't know .. I finally get my medication!</p> <p> </p> <p>I would like a suitable explanation from Clicks, as to why they would not accept my script. Surely I am not the only person, who has been in a position where a script has had to be sent to them electronically!!!</p> <p> </p> <p> </p> <p> </p> <p> </p>