Unprofessional service

The chemist at Clicks Bluehill is a disgrace for the name of Clicks. I have submitted a scripts on the 25th of Febr. When I arrived on the 29th the nothing was done. The staff had alkinds of excuses why they cannot assist. The could have atleast let me know it advance. But I think it is to much to expect. I will never use Clicks again. All the businesses are complaining about sales, but their staff is there problem with their attitudes towards customers and clients