Unhappy and angry client

It's the second time they issue half my meds and I always have to fight first to get my meditation yesterday they issued 18 30mg omeprazole/lansaloc instead of 30x30mg and they just issue and don't say a things hoping one won't complain but I'm so irritated and angry with their service their manager promised me he will Inservice them but clearly it shows nothing was done clicks Nkomo village atteridgeville