Unfair Preferential Customer Service by Pharmacist

I arrived and took a queue slip for a prescription at 13h58. The queue before and after me was long, but I had no option but to wait for Chronic Meds. In swept a customer and took a slip for Waiting & Prepared Queue. He was immediately called to the next available desk. Others who had chosen this option had collected and departed quickly which was fair. However when Nazeefa of Musgrave asked if a sms had been received and he said no he had not received a sms. She said no problem and proceeded to fillfull both his and his wife’s prescription from handover of script. I complained immediately and was ignored. The lady who stood with a baby and the old lady behind and 15 others all waited! We all busy - we all contribute to humankind and business and we all Clicks customers. People were sick, caregivers and no doubt some may even have Covid. Why was he served and not asked to take the correct slip and wait. I attach my slip showing time of arrival and departure. As a long standing customer at this branch I chose not to remove my script this time and will move my business to Dischem who have opened in Musgrave and trust that there, all customers are treated equally.