Uncaring, inefficient and unhelpful Clicks pharmacy staff

During the covid-19 lockdown I took advantage of my doctor's service of tele-consultation so as to avoid having to wait in his consultation room for my regular six month repeat prescription. The woodbridge (Kempton Park) branch of Clicks would not, however, accept the doctor's emailed repeat prescription despite the fact that this is chronic medication that I have obtained from Clicks for many years. I had to, as a consequence, go and wait in a queue at the doctor's consultation rooms to get the original prescription (which defeats the whole intention behind social distancing and tele-consultations). This is the kind of Inefficient, unfriendly and unhelpful behaviour that I have had to experience from the pharmacy staff, particularly Aletta, on the last few occasions and I will most certainly not be using this branch of Clicks in future. Clicks needs to address this issue, particularly since it compromises the measures that are being taken during the current medical crisis to alleviate pressure on doctors and avoid possible exposure to Covid-19 - however, it is very clear that Aletta and her staff do not care about the welfare of their customers.