Treating customers like ********s

If I was able to give you a 0 I would have done so. On Saturday, 22 June my daughter I visited the Paarl Mall. She went to Clicks to buy a gift. In shop she changed her mind, placed the mascara on the shelf and went to the cashier and bought a gift card. Upon exiting the shop, through detectors, she was stopped by the lady in charge of beauty asking her what she did with the mascara. She told her she placed it in the shelf and was escourted to show them where. When it was found, she was able to leave - no excuse for being treated like a ********. She had no bag on her, no baggy clothes to hide anything, the detector did not sound yet you thought it is OK to treat her that way - not even apologising when she showed you where she left it. Spoke to the manager who was not helpful and said the lady is in charge of beauty and doing her job. You lost a loyal customer - never will I sit foot in your store again. All she had to do was ask my minor daughter politely Please show me where you placed the mascara so that I can put it back - or look at your footage but to be rude and treat her like a ******** with no obvious reason is not on. The manager did not even call the lady. I understand people ***** but surely I will not ***** a mascara, go and stand in a queue and buy a gift voucher.