Traumatizing service at CLICKS

On the 4th- 03-25 I went to clicks clearwater to refund the products which I had purchased the day before at clicks the glen. The colored lady refused to refund the item cause it had a staple I don't even know what happened cause I bought it like that and I still have it. It's unused I also explained but they gave attitude saying it against the policy. I still have the item . What got me agitated is the disgusting attitude THAMI the manager gave me very proud at settled in his little title disrespecting and belittling the very who keeps the lights on. First I had to beg for my reciept he refunded 1 and was supposed to refund 2 giving me attitude as if he is the CEO and funder clicks . I spent R30000 + purchasing from clicks stores on different occasions and spoiling people and buying for my family, workers and self too. I gift my workers clicks card ensuring that I respect and bring business to you. This Trashcan treatment I recieved from your stuff is nonsense and I want to be re-embersed for such TRAUMA I recieved specifically from THAMI your very own so called manager. I am a business owner myself and I understand the significance of quality service it be a purchase, Quiry or refund it's highly important that you invest in good returns. I'm not a fool and this totally unacceptable

Call me I even wrote on the receipt that I was refused service which I am entitled too due to some stupid factory fault.

Tebogo Scott ***